FAQ

Frequently Asked Questions (FAQ)

Welcome to the AuraMax FAQ page! Here you'll find answers to common questions about our Bio-Collagen Facial Mask. If you need further assistance, please don't hesitate to contact our customer support team.

How can I contact AuraMax?

You can email us at support@AuraMaxLLC.com where our customer service team will be happy top help you with whatever you need!

 

Do you ship Nationwide?

Yes

 

Where do you ship from?

Pasco, Washington 

 

How do I return an Item? 

Please contact us at support@AuraMaxLLC.com

 

What is the AuraMax Bio-Collagen Facial Mask made of?

Our Bio-Collagen Facial Mask is formulated with premium bio-collagen, enriched with natural botanicals and marine extracts. These ingredients work synergistically to hydrate, firm, and revitalize your skin.

How often should I use the mask?

For optimal results, we recommend using the mask 2-3 times a week. However, frequency can be adjusted based on your skin's needs and personal preference.

 

Is the mask suitable for all skin types?

Yes, our Bio-Collagen Facial Mask is suitable for all skin types, including sensitive skin. It’s formulated to be gentle yet effective. If you have specific concerns, we recommend doing a patch test or consulting with a skincare professional.

 

Can I use the mask if I have allergies or specific skin conditions?

If you have known allergies to any of the listed ingredients or specific skin conditions, it’s best to consult a dermatologist before using the mask. Conducting a patch test is also a good practice to ensure compatibility.

 

How should I store the masks?

Store the masks in a cool, dry place, away from direct sunlight and heat. Ensure they remain sealed in their original packaging until you are ready to use them.

 

What should I do if I experience irritation after using the mask?

If any irritation occurs, discontinue use immediately and rinse your face with water. Consult a healthcare professional if necessary. Please contact our customer support with details about your experience.

 

We hope this FAQ page has answered your questions about AuraMax Bio-Collagen Facial Mask. For further inquiries or assistance, feel free to contact us through our customer support page.